Eazotel — Terms & Conditions

Last updated: 2025-10-24

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Eazotel website, dashboard, applications, and integrations, including Meta (Facebook), WhatsApp Business Platform, and Google APIs (collectively, the "Services"). Eazotel Technologies Private Limited ("Eazotel", "we", "us", or "our") provides these Services exclusively for business and professional use.

Acceptance of Terms

By accessing or using Eazotel’s Services, you confirm that you are authorized to act on behalf of a business entity and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and platform policies.

Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use the Services. The Services are intended solely for businesses, hotels, and authorized representatives.

User Responsibilities

  • Comply with all applicable laws, regulations, and third-party platform policies, including Meta, WhatsApp Business Platform, and Google API policies
  • Ensure you have lawful consent to connect phone numbers, Meta Pages, WhatsApp accounts, and Google Business Profiles
  • Use the Services only for legitimate business communications
  • Maintain the confidentiality of your login credentials
  • Refrain from misuse, reverse engineering, scraping, or unauthorized access

Third-Party Services

Eazotel integrates with third-party platforms such as Meta (Facebook & WhatsApp) and Google. Your use of these services is also governed by their respective terms and policies. Eazotel is not responsible for changes, suspensions, or actions taken by third-party platforms.

Intellectual Property

All content, software, trademarks, logos, and intellectual property associated with the Services are owned by or licensed to Eazotel. You are granted a limited, non-exclusive, non-transferable right to use the Services solely for your internal business purposes.

Service Availability

We strive to maintain reliable service availability; however, we do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to maintenance, updates, or factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, Eazotel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of business, revenue, data, or reputation, arising from or related to your use of the Services.

Indemnification

You agree to indemnify and hold harmless Eazotel from any claims, damages, losses, or expenses arising out of your use of the Services, violation of these Terms, or breach of any third-party rights.

Termination

We may suspend or terminate access to the Services at any time if you violate these Terms, applicable laws, or platform policies. Upon termination, your right to use the Services will immediately cease.

Changes to Terms

We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Contact Us

These Terms and Conditions govern access to and use of the Eazotel platform, applications, and integrations.

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